amiGO Bike Terms and Conditions

1. General Provisions

1.1. These Terms and Conditions constitute the Electric Transport Rental Service Agreement (hereinafter referred to as the Agreement):

(i) Entered into between you (hereinafter referred to as you, the User, the Client, or the Cyclist), and (ii) AMIGO HUB S.R.L., IDNO 1023600002046, address str. Hipodromului 8, Chisinau, MD-2059, Republic of Moldova (hereinafter referred to as the Lessor, Provider, or Service Provider), regarding your use of the amiGO bike mobile application (hereinafter referred to as the Application or Mobile Application) to access and use any rented electric vehicles provided through the Application, such as electric scooters and electric bicycles (collectively referred to as "Electric Vehicles"), and other related services, such as customer support, toll collection, and similar services (hereinafter referred to as "Related Services").

Your use of electric vehicles and related services are collectively referred to as "Rental Services." Your use of the Application and the Rental Services are collectively referred to as the "Services."

This Agreement is a distance contract (pursuant to Article 1013 of the Civil Code) and an adhesion contract (pursuant to Article 1 of the Law of the Republic of Moldova on the Protection of Consumer Rights No. 105 of March 13, 2003). It is concluded using electronic means and by the Client's accession to all of its terms and conditions in their entirety.

By accessing this Agreement, the Client has clearly determined and assessed their ability and need to enter into (access to) this Agreement.

This Agreement is concluded in accordance with Article 1 of the Civil Code on the basis of equality of the parties, freedom of contract, consumer protection, and other requirements of current legislation. The Agreement is published on the Supplier's website: https://amigosharing.md/amigobike/en , as well as in the Supplier's Mobile App.

1.2. If you need to contact us, you can use the following methods:

- By mail to the address: str. Hipodromului 8, Chisinau, MD-2059, Republic of Moldova;

- Online: You can contact customer support via the in-app chat function;

- By phone: 061 177 177.

- By email: info@amigobike.md

1.3. The following documents are mandatory and are incorporated into this Agreement by reference:

1.3.1. The rules for the use of electric vehicles set forth in Appendix A to this Agreement ("Driving Rules");

1.3.2. The safety instructions related to the use of electric vehicles displayed in the app and, if applicable, in the app's safety measures ("Safety Measures");

1.3.3. The applicable prices and payment terms displayed in the App ("Rates"), any other pricing information (as defined in Section 4.1.), any applicable promo code and discount terms, as well as any instructions, guides (including, if applicable, the Electric Vehicle User's Guide), and any other instructions displayed in the App; and

1.3.4. Other commercial and product terms and conditions referred to in this Agreement, including service descriptions, policies, and notices, including the Client Privacy Notice ("Privacy Notice"), which is available in the App or at https://amigobike.md/src/documents/ru/Privacy_Policy_amiGO_bike_RU.pdf and will apply accordingly (mutatis mutandis) to the processing of your personal data in connection with your use of the Services;

1.4. As the Services develop, the Provider reserves the right to amend this Agreement at any time by posting the amended Agreement or additional terms and conditions on the website www.amigobike.md or in the App and notifying you of such changes via the email address you provided during registration. Your continued use of the Services after such posting constitutes your agreement to be bound by the Agreement and any changes made thereto.

1.5. You acknowledge that your payment obligation under the Rental Services Agreement is deemed fulfilled when such payment is credited to the AMIGO HUB S.R.L. payment account.

2. Using the App

2.1. Rental services are available through the App. The App is available in several languages, which can be changed in your profile. The App allows people in need of transportation to find electric vehicles by posting their geographic location. To provide you with Services, the location of your electric vehicle may be tracked through the App. There may be limitations on the provision of Services depending on the location of your device. These limitations are displayed in the App interface. The Services are not available throughout the Republic of Moldova. Since the availability of the Services may change from time to time, there is no definitive territorial limitation.

2.2. Use of the Hire Services requires installation of the Application and registration of a user account (hereinafter referred to as the "Account"). When installing the Application, your mobile phone number will be linked to your account and added to the database.

2.3. The App may be updated from time to time to provide you with the best possible service. Services available through the App are only available with an internet connection. There are no specific technical requirements for an internet connection; however, the quality of the Services may be affected by internet speed. The App is available on Android and Apple devices with the latest software updates.

2.4. While every effort is made to ensure the smooth and uninterrupted operation of the App, its functionality may be limited due to occasional technical errors, and uninterrupted and trouble-free operation of the App is not guaranteed at all times. The Provider is not liable for any damages incurred as a result of the App not functioning or being used for other than its intended purpose.

2.5. Subject to your compliance with the Agreement, the Provider grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to access and use the App on your personal device solely in connection with your use of the Rental Services.

3. Eligibility of Users and Accounts

3.1. You are eligible to use the Rental Services if:

3.1.1. You have an Account;

3.1.2. Your Account is linked to a valid credit or debit card or other payment method accepted by the App ("Selected Payment Method");

3.1.3. You are at least 16 years old and have the legal right to operate an electric vehicle in accordance with the current legislation of the Republic of Moldova on the minimum age for using electric vehicles;

3.1.4. You have a valid driver's license recognized in the Republic of Moldova, if such a license is required for using an electric vehicle;

3.1.5. You are physically fit and have the skills and experience to safely and competently use, drive, and operate electric vehicles.

3.2. When creating and using your Account, you:

3.2.1. You agree to use only your real name, accurate personal information, and card information to create your Account and to keep this information up to date at all times;

3.2.2. You agree that to obtain or maintain access to the Services, you may be required to provide identification in the form of an image of your driver's license or other government-issued identification document;

3.2.3. You are responsible for accessing, controlling, and securing your Account and are responsible for: (i) the username and password for your Account; and (ii) all actions taken under your Account, including, without limitation, activation (unlocking), use, deactivation (termination of your trip), and proper parking of the Electric Vehicle in accordance with this Agreement and, if applicable, in the Permitted Parking Zone, unless you have failed to report misuse of your Account in accordance with Section 3.2.4., the Supplier may assume that any person using your username and password is authorized by you to do so;

3.2.4. You agree to immediately notify the Supplier, in accordance with Section 10.1.1., if you become aware of any unauthorized access or use of your Account or any other situation that may result in loss of control of your Account;

3.2.5. You agree that your account may be suspended or deactivated to the extent necessary to (i) ensure the legitimate use of the App, including, without limitation, fraud prevention, risk assessment, investigation, and customer support; (ii) ensure your compliance with this Agreement; (iii) comply with applicable law or the order of a court, law enforcement agency, or other administrative agency or government body; or (iv) in accordance with other provisions of this Agreement;

3.2.6. You agree to receive phone calls, text messages on Viber, WhatsApp, Telegram, Signal, and other messaging apps (including SMS), push notifications, and emails from the Provider and third parties in connection with the Services, as well as informational and promotional materials.

4. Use of Electric Vehicles

4.1. By unlocking an electric vehicle through the App, you agree to rent the electric vehicle for a fee, in accordance with the terms of this Agreement and the applicable Tariffs during the rental period.

4.2 Each time you unlock the electric vehicle and begin driving, you represent and warrant that you have read and understood:

4.2.1. all applicable traffic laws and regulations;

4.2.2. the Driving Rules in Appendix A;

4.2.3. the Safety Measures Package;

4.2.4. the eligibility conditions listed in Section 3.1, and confirm that you have met them.

4.3. By renting an Electric Vehicle, you agree and undertake:

4.3.1. That the Electric Vehicle and any equipment attached to it remain the property of the Supplier at all times and that you will not disassemble, modify, repair, destroy, or damage the Electric Vehicle or any equipment attached to it in any way;

4.3.2. Use the Electric Vehicle in accordance with this Agreement, including the Driving Rules, the Safety Package, and any instructions, guides, and directions displayed in the App;

4.3.3. Not allow others to use the Electric Vehicle unlocked by you, except for group rides under your account.

4.3.4. Take full responsibility for the care of the Electric Vehicle during the rental period and return the Electric Vehicle in the same condition as when rented to an authorized parking space in accordance with applicable law, the type of Electric Vehicle, and the parking instructions specified in the application ("Authorized Parking Zone"). If the Electric Vehicle is returned damaged or in a deteriorated condition, you will be charged a fee equal to the cost of repairs in accordance with Section 5.18.2.

4.4. If the Electric Vehicle runs out of charge during rental, you will terminate the trip in accordance with the instructions in the Appendix and the terms of this Agreement and park the Electric Vehicle in an authorized parking space.

4.5. You must report any accident, injury, damage, bodily injury, theft, or loss to the Supplier in accordance with Section 10.1.2. immediately after the incident occurs. If the incident involves bodily injury, property damage, or theft of the Electric Vehicle, you must file a report with the local police department within 24 hours.

4.6. In certain service areas, you may be permitted to simultaneously unlock multiple Electric Vehicles under your account for use by invited persons ("Guests") to participate in a group trip ("Group Trip"). The Shared Ride feature will be displayed in the app subject to availability. The Referring Client acknowledges that discounts, promotions, and other credits or incentives may not be applicable. By using the Shared Ride feature, the Referring Client agrees and undertakes to:

4.6.1. provide the Referring Client's mobile device to each Guest so that they can review and comply with all applicable provisions of this Agreement, the Privacy Notice, the Driving Rules, and the Safety Package;

4.6.2. ensure that all Guests are at least 16 years of age and meet the requirements listed in Sections 3.1.4 and 3.1.5 above;

4.6.3. allow the selected payment method associated with the Referring Client's account to be used for all payments related to the rental services provided during the Shared Ride;

4.6.4. Assume full responsibility and liability for any damage, loss, or injury caused by the culpable conduct of Guests while using the Rental Services;

4.6.5. Assume full responsibility and pay all fines, fees, penalties, and/or any other expenses incurred as a result of the use of any of the electric vehicles unlocked during a group trip, or as a result of improper parking of the electric vehicle (e.g., outside of an authorized parking zone), or as a result of the Guest's violation of any law, rule, regulation, or order while using the Rental Services.

5. Payment

5.1. You may use the Rental Services based on the Rates published in the App. Use of electric vehicles is charged in accordance with the Rates and the type of electric vehicle. Each use of an electric vehicle begins when you click the "Unlock" button and ends when you click the "End Trip" button (or equivalent buttons in the App). You acknowledge that tariffs, fees, and other charges may depend on applicable taxes and other local government charges that may be levied on you.

5.2. The rental cost calculated at the time of Tariff changes is based on the Tariffs in effect at the time the electric vehicle is unblocked.

5.3. To use the Services in accordance with this Agreement, the Client must top up their Personal Account with the Supplier by transferring funds in the amount based on the selected tariff. To unblock and before beginning the rental (use) of the electric vehicle, the Client's Personal Account balance must be at least 10 lei. This amount includes the amount that will be used to pay other fees in accordance with this Agreement.

5.4. Payments under the Agreement are made by debiting funds from the Client's Personal Account and/or bank card through the Supplier's partner bank. After the trip is completed, the amount of money actually spent for the trip is debited from the personal account and/or card according to the current fare. The supplier is not in Charges an additional fee if the Client's bank charges a fee for debiting the payment.

5.5. If paying for the Supplier's services by bank card, after receiving registration confirmation and opening limited access to the Application services, the Client must link their bank card to the Application services, from which funds will be debited for payment under the Agreement. Only VISA and MASTERCARD bank cards with online payment capabilities are permitted. The Client must arrange online payment capabilities through the bank that issued their bank card.

5.6. Payment for vehicle use is made from the payment card linked to the Client's account or from the Client's Personal Account in the Application.

5.7. Upon registration in the Application, the Application systems are integrated with the Client's bank card, allowing funds to be debited from the Client's bank card as payment for obligations stipulated by and arising from the Agreement.

5.8 Funds are debited from the Client's bank card strictly in accordance with the Supplier's Tariffs and other terms of the Agreement. Funds are debited when the Supplier has grounds to debit them in accordance with the Agreement, including: termination of the rental, receipt of information about the Client's violation of the Agreement, and in other cases established by the Agreement. The Client is notified of the debit in all cases, with the exception of debits for rental fees in the absence of any violation of the Agreement by the Client. Information on payments made is also contained in the "Payment History" section of the Client's Personal Account.

Section 10.1.

5.16 If you activate a Prepaid Package within the 14-day period following the purchase of the Prepaid Package (meaning you expressly request that the Services begin to be provided from that date until the expiration of the withdrawal period), you expressly waive your right of withdrawal. If you exercise your right of withdrawal within the 14-day period in accordance with the above terms, you will be entitled to a prorated refund, subject to the limitations of the Prepaid Package you purchased and used prior to termination.

5.17 The Supplier may issue coupons or promotional codes, subject to any additional terms established on the basis of the promotional code ("Promotional Codes"). The Supplier reserves the right to change or cancel promotional codes at any time at its sole discretion. Promo Codes and your use of the App may be suspended or cancelled at any time if there is reason to believe that your use or redemption of Promo Codes was erroneous, fraudulent, illegal, or in violation of the applicable terms of the Promo Code or this Agreement.

5.18 If an Electric Vehicle has been unlocked using your account and:

5.18.1 is parked outside of the permitted parking zone, you may be charged a removal fee of up to 400 lei. This amount is based on the cost of removal and associated damages;

5.18.2 is damaged beyond normal wear and tear, is in disrepair, or has been subject to impact, you may be charged a fee equal to the cost of repairing or replacing the Electric Vehicle and Equipment;

5.18.3 If the vehicle is left without notice, you are responsible for all payments and fees until the vehicle is returned, and you are also required to pay a search fee of up to €120 and the maximum toll specified in the App, depending on the time required to return the vehicle. This amount is based on expenses and associated damages;

5.18.4 If the vehicle is not found or returned (i.e., the trip is not completed and the vehicle is not parked) within 48 hours, the vehicle may be considered lost or stolen, in which case you may be charged a fee of up to €1,000 per vehicle, and a police report may be filed against you.

5.19. When using the Rental Services, you must comply with all laws, traffic regulations, and parking rules. You are responsible for any fines, forfeitures, penalties, and/or any other expenses incurred by the Supplier as a result of your use of any electric vehicle, improper parking of any electric vehicle (e.g., outside of an authorized parking zone), or as a result of your violation of any law, rule, regulation, or order while using the Services. You agree that the Supplier may pay all fines, penalties, and penalties issued to the Supplier directly or issued to the Supplier on your behalf, and that the Supplier is entitled to a refund of such amounts plus a reasonable administrative fee not to exceed €50. By agreeing to these Terms, you agree that these amounts may be debited to your chosen payment method.

5.20. All amounts due and payable by you will be debited to your chosen payment method. If these payment methods fail, other collection procedures may be used. You agree to compensate us for all costs, including, without limitation, reasonable legal fees and expenses, if amounts due to you for the Hiring Services are not paid when due. Your account may be suspended or deactivated if amounts due to you for the Hiring Services are not paid when due. If you have any questions regarding the suspension, please contact our support team. Your account will be reinstated upon payment of the outstanding amount.

5.21. You may pay for the Hiring Services using your chosen Payment Method, which requires prior activation in the App. You expressly acknowledge and agree that your chosen Payment Method associated with your Account may be charged for all fees and taxes incurred by you under this Agreement. Such fees and taxes may be subject to any applicable taxes that may be levied on you.

5.22. If you dispute any transaction debited from your chosen payment method, you must notify us in accordance with Section 10.1 within 10 business days.

5.23. When paying with credit and debit cards, you may be charged a service fee for each payment added to each booking for Rental Services. A service fee is charged for Visa/Mastercard services. The service fee amount is displayed in the app. Your bank may charge additional fees for using your credit or debit card, which are not displayed in the app. Please note that after booking an electric vehicle, the amount on your

5.9 Funds for electric vehicle rental are debited in installments equal to the number of minutes of electric vehicle rental at the rate in effect at the time of use using the Client's bank card until the end of the rental period.

5.10 The Client unconditionally consents to the debiting of funds from their personal account and/or bank card for the rental and use of electric transport and other payments under this Agreement (including fines and other fees) without prior acceptance. Debiting amounts may be done in installments at the Supplier's discretion.

5.11 If the Client's personal account and/or bank card have insufficient funds, or if the Supplier is unable to debit the bank card for other reasons, the Client undertakes to pay for the use of electric transport no later than 24 hours from the end of use of the electric transport or from the receipt of the corresponding notification/first debit (for other payments). In such a case, the Client undertakes to ensure that there are sufficient funds in their personal account and/or bank card to cover the debit.

5.12 If funds are erroneously debited from the Client's personal account and/or bank card, the Client has the right to contact the Supplier and complete a Refund Request in free form, attaching a copy of their passport and documents confirming the erroneous crediting (receipts, account statements). The Supplier will forward this Request to the partner bank no later than one (1) business day, unless the Client's funds were debited in accordance with the Agreement. Subject to agreement with the Supplier, the Client may send the request to info@amigobike.md from the email address specified in their Account.

Refunds will be made to the Client's bank account specified in the Refund Request, in accordance with paragraph 3.14.

The refund procedure is governed by the rules of international payment systems. Cash refunds are not permitted.

5.13 The online payment service under the Agreement is provided through the Supplier's partner bank in accordance with the Rules of International Payment Systems, based on the principles of maintaining confidentiality and payment security using modern methods of verification, encryption, and data transmission over secure communication channels. The Client's bank card data is entered and processed on the secure payment page of the partner bank providing the payment service.

5.14 The Agreement or certain promotions run by the Supplier may provide for the option to purchase prepaid electric transport rental time (Minute Packages, Prepaid Package).

5.15 You have the legal right to cancel the prepaid time within 14 days from the date of purchase without giving a reason. If you wish to cancel the prepaid time, you may either (i) use the standard cancellation form provided in Appendix B, or (ii) make any other unambiguous statement setting forth your decision to cancel the prepaid authorization using the communication method in accordance with Your credit card will be automatically pre-authorized to confirm payment.

5.24. You agree to promptly notify us in accordance with Section 10.1 of any changes to your selected Payment Method related to your Account that may affect your ability to debit under this Agreement.

6. Liability

6.1. You acknowledge and agree that your use of the Services, electric vehicles, and related equipment is at your sole risk and that the Provider is not responsible for any consequences, claims, demands, causes of action, losses, liabilities, damages, injuries, fees, costs and expenses, fines, legal fees, or disbursements of any kind, whether foreseeable or unforeseeable, known or unknown, that you or any third party may incur as a result of using the Services. You fully understand such risks, acknowledging that:

6.1.1. Operating an electric vehicle involves many risks, both obvious and not so obvious, that may result in injury or death to you or others, as well as damage to property, and that such risks and dangers cannot always be predicted or avoided;

6.1.2. An electric vehicle is a vehicle that can malfunction even with proper maintenance, and that such malfunction may result in injury; and

6.1.3. Wearing a helmet and other protective equipment, as well as strict compliance with the Driving Rules and this Agreement, are necessary to reduce the risk of injury and the risk of injury or damage to others. Helmets are mandatory for cyclists riding on road sections with a speed limit exceeding 50 km/h.

6.2. If your use of any of the Services results in injury or damage to any other person or property, you are responsible for all consequences, claims, demands, causes of action, losses, liabilities, damages, injuries, fees, costs, expenses, fines, legal fees, judgments, claims, or settlements of any kind, whether foreseeable or unforeseeable, known or unknown. If your conduct causes the Supplier to pay third-party claims, you are fully liable to the Supplier and agree to indemnify the Supplier for all losses incurred by the Supplier in paying such damages to third parties.

6.3. The Rental Provider reserves the right to provide liability insurance ("Insurance Coverage") to insure, subject to the limitations and exclusions of the Insurance Coverage, liability incurred for injury to a third party or accidental damage to the physical property of a third party resulting from your use of the Electric Vehicle. If for any reason you are not eligible for Insurance Coverage, you understand and acknowledge that you are responsible for all expenses caused by you to a third party, including, without limitation, the costs of emergency services, hospitalization, and medical treatment.

6.4. All Services, including electric vehicles and related equipment, provided through the Rental Service are provided in the form and condition they are in ("AS IS"), and only those electric vehicles are available ("AS AVAILABLE") at the time of rental. To the fullest extent permitted by law, the Supplier excludes and disclaims all warranties, conditions, guarantees, or provisions of any kind, whether express or implied, or imposed by any applicable law. The Supplier does not represent or warrant that any Services, electric vehicles, or related equipment provided through the Rental Service will be in good or error-free condition, or that there will be no delays, omissions, interruptions, or inaccuracies in connection with any Services, electric vehicles, or related equipment provided through the Rental Service. Specifically, the Supplier disclaims any statements, warranties, representations, or promises, express or implied, regarding:

6.4.1. whether the information (including any instructions in the Application) about the Services is accurate, complete, correct, adequate, useful, timely, or reliable;

6.4.2. whether any defects or errors in the Services will be corrected or rectified;

6.4.3. whether the Services will be available at a particular time or in a particular service area; and

6.4.4. whether your use of the Services is legal in any Service Area.

6.5. All implied conditions and warranties of any kind in connection with the Services are excluded to the fullest extent permitted by law. Nothing in this Agreement shall exclude, limit, or modify any warranty, term, condition, right, or remedy implied or imposed by any applicable law that cannot lawfully be excluded, limited, or modified.

6.6. If any warranty, condition, or term is implied or imposed by any applicable law and cannot be excluded ("Non-Excludable Provision"), and the Supplier cannot limit your remedy for a breach of a Non-Excludable Provision, then the Supplier's liability for a breach of a Non-Excludable Provision is limited solely (to the extent permitted by law) to the Supplier's option to: 6.6.1. in the case of goods - replace the goods or supply equivalent goods, repair the goods, pay the cost of replacing the goods or purchasing equivalent goods, or pay the cost of having the goods repaired; or

6.6.2. in the case of services - supply the services again or pay the cost of having the services supplied again.

6.7. In no event shall the Supplier's total liability for any and all claims arising under this Agreement, including claims based in tort or otherwise, exceed the sum of EUR 500 or the amount of fees paid by you for the period of hire, incl. During which the incident, accident, or event giving rise to the claim occurred, whichever is less. However, the Supplier does not limit your right to claim damages or pursue any other remedies provided by applicable law in the event of non-compliance with this Agreement by the Services.

6.8. In addition to other cases provided by law, failure to perform obligations is justified to the extent that the Party claiming non-performance proves one of the following circumstances:

a) it is caused by an impediment provided for in this Agreement;

b) the failure is caused by the actions of the other party to the Agreement, including due to delay or because the first party has suspended performance of the obligation in accordance with Article 904 of the Civil Code of the Republic of Moldova.

A Party's failure to perform an obligation is justified if it was caused by a force majeure obstacle and if the Party could not have foreseen the occurrence of such an obstacle and taken it into account when concluding the Agreement, and could not have avoided or overcome the obstacle or its consequences.

If an obligation expires under the Agreement or another legal act, the failure is unjustified if the Party claiming the failure could have taken the obstacle into account at the date of the agreement.

If the effect of the force majeure obstacle is temporary, the release from liability applies for the duration of the obstacle. However, if the delay constitutes a significant failure, the other party may resort to legal remedies to protect itself from the consequences of such failure.

If the justifying obstacle is permanent, the obligations are cancelled. The related obligation is also terminated. In the case of contractual obligations, the restitutionary effects of such termination are governed by the provisions of Articles 926-932 of the Civil Code of the Republic of Moldova, which shall be applied accordingly.

6.9. To the maximum extent permitted by applicable law, neither the Provider nor their affiliates, representatives, officers, or employees will be liable for any loss or damage that you may suffer under or in connection with this Agreement or as a result of your use of the Application, including, but not limited to:

6.9.1. Any direct or indirect material damage or financial loss;

6.9.2. Loss of profits or anticipated savings;

6.9.3. Loss of business, contracts, contacts, goodwill, reputation, and any losses that may arise from business interruption;

6.9.4. Loss or inaccuracy of data; or

6.9.5. Any other types of loss or damage.

7. Your Information

7.1. You confirm that any text, images, or other information you provide to the Provider while using the Services ("Your Information") will comply with the acceptable use policy set out in Section 8 below.

7.2. The Provider does not claim ownership of your Information, and such ownership remains with you and any third party whose content you include in your Information. You grant the Provider a worldwide, non-exclusive, royalty-free, perpetual right to use, copy, reproduce, distribute, adapt, reformat, modify, publish, translate, license, sublicense, and exploit your Information anywhere and in any form for the purpose of providing the Services (including, where applicable, allowing other users to view your Information).

7.3. You must ensure that you can grant the above rights to any content/information owned by third parties that you include in your Information.

7.4. The Provider's right to use your Information does not affect your privacy rights. Please refer to the Privacy Notice for information about how your personal information is used.

7.5. You expressly agree that the Provider has the right to monitor any of your content and reject, refuse, or delete any of your information if the Provider believes that it violates any provisions of the Acceptable Use Policy.

8. Acceptable Use Rules

In addition to the other requirements of this Agreement, this section describes specific rules that apply to your use of the Application ("Acceptable Use Rules").

8.2. While using the Application, you are prohibited from:

8.2.1. Circumventing, disabling, or otherwise interfering with any security feature of the Application;

8.2.2. Allowing another person to use the Application on your behalf;

8.2.3. Using the Application if its use is suspended or prohibited;

8.2.4. Advocating, promoting, or engaging in any illegal conduct or conduct that causes harm or injury to any person or property;

8.2.5. Modify, interfere with, intercept, disrupt, or hack the Application;

8.2.6. Use the Application for other purposes than by knowingly introducing viruses, Trojans, logic bombs, or other materials that may harm the Application or any user of the Application

8.2.7. Collect any data from the Application except in accordance with this Agreement;

8.2.8. Provide or contribute any of your Information that contains nudity or violence, or is abusive, threatening, obscene, misleading, false, or offensive;

8.2.9. Provide or contribute any of your Information that you do not own or do not have the right to use, or otherwise infringe the copyrights, trademarks, or other rights of third parties;

8.2.10. Use your Information in violation of any license terms specified by the owner;

8.2.11. Post or provide any information or comments about another person without their permission;

8.2.12. Threaten, abuse, or invade another person's privacy, or cause annoyance, inconvenience, or needless anxiety, or stalk, upset, embarrass, harass, or annoy any other person;

8.2.13. Use any automated system, including, without limitation, "robots," "spiders," or "offline readers," to access the App in a manner that sends more request messages to the App than a human could reasonably generate in the same amount of time; or

8.2.14. Other actions considered inappropriate for use of the App.

8.3. Failure to comply with the Acceptable Use Rules, the Driving Rules, or the Safety Measures constitutes a material breach of this Agreement and may result in:

8.3.1. Immediate, temporary, or permanent termination of your right to use the Application and/or any other application or service;

8.3.2. Immediate, temporary, or permanent deletion of any of your information;

8.3.3. Warning;

8.3.4. Legal action against you, including proceedings for reimbursement of all costs (including, but not limited to, reasonable administrative and legal costs and expenses) incurred as a result of the breach; and

8.3.5. Disclosure of such information to law enforcement authorities if the Provider deems it necessary.

9. Governing Law

9.1 This Agrement shall be governed by and construed in accordance with the laws of the Republic of Moldova.

9.2. If you are a consumer in Moldova, you are additionally protected by the mandatory provisions of Law No. 105-XV of March 13, 2003, on the Protection of Consumer Rights. You also have the right to file a claim with the State Inspectorate for Non-Food Products and Consumer Rights Protection (Inspectorate for Non-Food Products and Consumer Rights Protection) at the following address: Vasile Alecsandri Street, 78, Chisinau, Moldova, or by phone at +373 22 51 51 51.

10. Miscellaneous

10.1 You may use the following methods of communication with the Supplier to provide notices, statements, reports, complaints, etc. in connection with this Agreement:

10.1.1. Any notices, statements, reports, complaints, and other communications in connection with your use of the Supplier's mobile application must be provided to the Supplier through the application, communicated via customer support channels available in the application or on the Supplier's website, sent by email to info@amigobike.md, or delivered to the Supplier's address: Hipodromului 8, Chisinau, MD-2059.

10.2. You agree that this Agreement and all agreements incorporated herein may be automatically assigned by the Supplier in its sole and absolute discretion.

APPENDIX A.

Driving Rules - Electric Vehicles

1. Safety Checks

1.1. You are responsible for conducting a safety check before operating the electric vehicle, which includes, without limitation, the following:

(a) the frame is in good condition;

(b) the wheels are in good condition (i.e., the wheels are not flat or clogged with debris or dirt);

(c) the brakes operate safely;

(d) the battery has sufficient charge;

(e) the electric vehicle's bell is tested;

(f) the headlights and reflectors are in good working order if you intend to operate the electric vehicle at night;

(g) the electric vehicle shows no signs of damage, unusual or excessive wear, or other mechanical problems or maintenance needs; and

(h) follow the instructions, in particular the Safety Measures Package, provided to you in the app when booking an electric vehicle.

1.2. Throughout your trip, you must constantly monitor the electric vehicle and its operation for compliance with the above safety requirements. If at any time during your trip you discover a violation of safety requirements or notice any other potentially dangerous defect, condition, or hazard, you must immediately stop operating the electric vehicle when it is safe to do so and notify the Rental Provider in accordance with Section 10.1.1 of the Agreement.

2. Road Safety

2.1. You will operate and drive the electric vehicle safely at all times. When using, driving, or operating the electric vehicle, you must:

(a) comply with all applicable traffic laws and regulations;

(b) follow the instructions provided in the Appendix and the Safety Toolkit;

(c) use safety equipment in accordance with the recommendations and requirements of the aforementioned laws, regulations, and regulations, and as reasonably necessary to reduce the risk of injury (e.g., helmets, protective pads, and appropriate footwear);

(d) not operate the electric vehicle under the influence of alcohol, drugs, medication, or other substances that may impair your ability to safely operate the electric vehicle;

(e) Observe the speed limit and adjust your speed accordingly, taking into account your driving experience, road conditions, the condition of the road and the Electric Vehicle, weather conditions, traffic density, and other traffic conditions, so that you can stop the Electric Vehicle without colliding with any obstacle that exists or can reasonably be expected on the road.

(f) Do not use a mobile phone, tablet, laptop, text messaging device, music player, or other device that could distract you from safely operating the Electric Vehicle;

(g) Do not operate the Electric Vehicle on unpaved roads, through water (outside normal urban traffic areas), or in any place that is prohibited, illegal, or creates a nuisance to others;

(h) Do not use the Electric Vehicle for racing, mountain biking, or stunt driving;

(i) Do not operate the Electric Vehicle on highways or roads with restricted traffic;

(j) Do not drive the Electric Vehicle against the flow of traffic;

(k) Do not operate the Electric Vehicle on roads designated exclusively for pedestrians;

(l) Do not drive beyond the permitted driving perimeter specified in the Appendix;

(m) Do not operate in poor or hazardous weather or road conditions, including icy conditions, hail, ice, snow, freezing rain, or thunderstorms that may make operating the Electric Vehicle dangerous;

(n) Do not exceed the maximum weight of the Electric Vehicle of 100 kg; (o) Do not carry additional persons;

(p) Do not carry any items (e.g., briefcases, backpacks, handbags, and/or other items) that may interfere with your safe operation of the Electric Vehicle; and

(q) Wear light-colored clothing so that other road users can easily see you.

3. Parking

3.1 You must:

(a) Not park the Electric Vehicle in a manner that may contravene any applicable laws and regulations;

(b) not obstruct the road or sidewalk, or impede the movement of vehicles, pedestrians, or other road users;

(c) park the electric vehicle in a visible location and in a standing position so that other users can use the electric vehicle;

(d) follow the parking instructions specified in the App and, if applicable, park the electric vehicle in a designated permitted parking zone;

(e) report any electric vehicle that is not parked in a permitted parking zone while using the Rental Services by notifying the Supplier in accordance with Section 10.1 or by using the appropriate function in the App.